Frequently Asked Questions
General Questions
Q: What products do you sell?
A: We specialize in premium quality spices, seeds, masalas, and herbs. All our products are 100% natural and FSSAI certified.
Q: Are your products organic?
A: We offer both organic and conventional products. Product descriptions will indicate if a product is organic certified.
Q: How do I place an order?
A: Simply browse our products, add items to your cart, and proceed to checkout. You can pay via credit card, debit card, or cash on delivery.
Order Questions
Q: How long does shipping take?
A: Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days delivery.
Q: Can I cancel my order?
A: Yes, you can cancel your order within 24 hours of placing it. Contact us at hayatnaandsimratservices12@gmail.com
Q: What is your return policy?
A: We accept returns within 7 days of delivery. Products must be in original, unopened condition.
Product Questions
Q: How should I store the products?
A: Store spices in a cool, dry place away from direct sunlight. Keep them in airtight containers for best results.
Q: What is the shelf life of your products?
A: Most products have a shelf life of 24 months from the date of manufacture when stored properly.
Contact Support
For additional help, contact us:
Email: hayatnaandsimratservices12@gmail.com
Phone: +91 9211859393
Hours: 9.30 AM - 7.30 PM